Returns & Exchanges
We want you to love everything you bring into your kitchen, which is why we offer a 100-day trial period for all our cookware and dinnerware. If you're not completely satisfied, we'll provide a prepaid shipping label for a seamless return or exchange.
Visit Our Return Portal
Enter your order number and shipping zip code into our online returns center to begin the process and select the items you wish to send back.
Choose Refund or Exchange
Decide if you would like to receive a full refund to your original payment method or swap your item for a different color or product.
Print Your Prepaid Label
Once your request is submitted, we will email you a prepaid shipping label; simply print it out and attach it to your original packaging.
Drop Off and Get Paid
Take your package to the nearest authorized carrier location; your refund or exchange will be processed as soon as the return shipment is scanned.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing